Rental Policies

RENTAL RATES

ONE DAY STANDARD RENTAL

Pick-up before 2:00 p.m. and return within 24 hours for a one day rental charge.

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Pick-up after 2:00 p.m. and return on the second day before 10 a.m. for a one day rental charge.

ONE DAY WEEKEND RENTAL

Pick-up after 2:00 p.m. on Friday and return before 10:00 a.m. the following Monday for a one day rental charge.

ONE WEEK RENTAL

Keep equipment for one full week (7 days) and pay for only the first 3 days for Visual and Walkie-talkie Rentals or for only the first 4 days for Audio Rentals.

MONTHLY RENTAL

Special discounted rates apply. Call for a quote.

Visit our Rental Pages for a complete listing of equipment and rates. Prices and product lines are subject to change. Can’t find something your looking for? Call us — Chances are we have what you need.

PAYMENT REQUIREMENTS

Applicant must complete all fields in the Credit Card Authorization form and sign where indicted on the Action Audio & Visual Inc. Rental Agreement before receipt of equipment.

Full payment, insurance (if applicable), and a security deposit is required prior to equipment leaving the Action Audio & Visual Inc. premises.

INSURANCE

Customer may be required to show evidence of insurance coverage by providing a Certificate of Insurance from a qualified provider listing Action Audio & Visual Inc. as “loss payee and additional insured” with appropriate terms and conditions.

SECURITY DEPOSIT

Action Audio & Visual Inc. requires a credit card security deposit to cover any loss & damage that is not covered by the insurance deductible or any overages that may occur during the rental term.

Card holder must appear at rental office in person and provide identification with either a valid driver’s license or passport. If a proxy is required by customer to check-out equipment, this person must be listed on the credit card authorization form and a photocopy of both sides of the credit card holder’s driver’s license or passport must have been received by Action Audio & Visual Inc.

Security deposits will be released only after a complete inspection of returned equipment for damage or loss. Please be aware that some banks may take several days to release funds.

ACCEPTED CREDIT CARDS

Action Audio & Visual Inc. accepts Visa, MasterCard, American Express, and Discover. Paying by check or cash is an acceptable form of payment for rental amounts providing that the check has been received within sufficient time to clear before equipment is checked out.

Action Audio & Visual Inc. does not accept checks for security deposits.

SHIPPING POLICY

Customers are responsible for door-to-door shipment of Action Audio & Visual Inc. equipment. Pick-up/delivery or shipping may be provided at an additional charge. Rental days are calculated from date and time of departure to date and time of arrival, point to point. Rental charges will continue to accrue while equipment is in transit, including third party storage, handling delays, and other transportation activities.

TERMS AND CONDITIONS

Terms and Conditions are stated in full on the Action Audio & Visual “Rental Agreement”. The customer, or his designated signatory, is responsible for reviewing these terms. A signature acknowledges compliance and agreement and shall include any amendments to each contract.

CANCELLATION POLICY

Our Rental Technicians will assemble, test, package, and reserve equipment especially for you. All confirmed rental orders that are cancelled less than 24 hours from pick-up date may be charged a cancellation fee of up to one-half of the daily package total including any crew services confirmed.